Welcome to www.buytandoors.com, the official website of Ram Chander Tandoors Pvt. Ltd. By accessing, browsing, or purchasing from our website, you agree to the following Terms and Conditions. Please read them carefully before using our services.
1. General
This website is owned and operated by Ram Chander Tandoors Pvt. Ltd., a company registered in India, having its registered office at Roshnara Road, Delhi – 110007.
These Terms apply to all visitors, customers, vendors, and users of the site.
2. Product Information
We strive to ensure all product details, specifications, and pricing on the website are accurate and up to date.
Product images are for representation only; actual products may vary slightly in color, finish, or accessories.
For custom orders, written confirmation via email or WhatsApp is required before production begins.
3. Pricing & Taxes
All prices displayed are in INR (₹) and exclusive of GST (18%) unless mentioned otherwise.
Final order value may include applicable taxes, packaging, shipping, or any customization charges.
Prices may change without prior notice.
4. Order Acceptance
Orders placed via the website, WhatsApp, or email are subject to confirmation.
We reserve the right to refuse or cancel any order due to errors in pricing, stock unavailability, or suspected fraudulent activity.
For bulk or B2B orders, advance payment may be required before order processing.
5. Payments
We accept payments via UPI, Net Banking, Bank Transfer, and third-party gateways.
All payments must be made in full before shipment, unless otherwise agreed.
Please read our Payment Policy for more details.
6. Shipping & Delivery
We ship across India and internationally (upon request).
Shipping timelines depend on the product type (standard/custom) and location.
Delays caused by couriers or unforeseen events are not our responsibility once the product has been dispatched.
Please refer to our Shipping Policy.
7. Returns, Refunds & Replacements
We only accept returns for damaged, incorrect, or defective products.
Custom orders are non-returnable unless damaged in transit.
Claims must be made within 7 days of delivery with photo/video proof.
Full details are available in our Return & Refund Policy.
8. Intellectual Property
All content on this website – including text, images, logos, graphics, videos, catalogs, and manuals – is the property of Ram Chander Tandoors Pvt. Ltd. and is protected by Indian copyright and trademark laws. Unauthorized reproduction or use is strictly prohibited.
9. Limitation of Liability
We are not liable for indirect, incidental, or consequential damages arising out of product use, shipping delays, or website issues.
Our total liability is limited to the amount paid for the specific order.
10. User Conduct
By using this website, you agree:
Not to misuse, hack, or harm the website or its users.
Not to submit false, misleading, or illegal information.
Not to copy or distribute any part of the site for commercial purposes without permission.
11. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Delhi, India.
12. Contact Us
For any questions regarding these Terms, please contact:
Ram Chander Tandoors Pvt. Ltd.
📧 Email: buytandoors@gmail.com
📞 Phone: 8920013434
📍 Address: Ram Chander Tandoors Pvt. Ltd., C-107, Shradhanand Colony, (Near Nav Jyoti Public School), Bhalaswa Dairy, Delhi-110042 (INDIA)
🌐 www.buytandoors.com